FAQ

Your questions, before the first school day.

Understand account setup, family access, and the next step for your school.

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Edvora School OS

Start with the essentials

Migration, training, support, data, payments, and communication.

Start small
Use sample data first
Prepare your team
Review your rollout
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Can I try Edvora before signing up?

Yes. The interactive demo lets you try sample fees, attendance, and admission workflows without an account or school data.

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How do I get started?

Create your account, verify your mobile and choose a password. Email is optional. Then choose School OS, find teachers for your school or create your teaching profile. No payment details are required at signup. Your account shows its current access details.

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Do we have to move everything at once?

Start with a small set of records and one workflow. Review your import and rollout requirements before replacing your current process.

ParentsTeachersUpdates

Can teachers and parents use the same workspace?

Each role has its own view and permissions. Teachers work with assigned school responsibilities; parents see the students linked to their account.

ParentsTeachersUpdates

Can one parent see more than one child?

The parent experience supports linked children. Your school prepares the student links and family access during setup.

PlansReceiptsFollow-ups

Can parents pay school fees online?

Schools configure their own supported payment gateway to collect fees from parents. Provider setup and charges apply. This is separate from the school paying Edvora for its School OS subscription; an Edvora settlement service is not included.

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How do we get help?

Email support@edvoraschool.com for product support, or hello@edvoraschool.com to discuss rollout and annual pricing. Confirm the support scope for your school before choosing a paid plan.

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How do we pay Edvora for School OS?

When you choose a paid plan, contact Edvora to confirm the plan, final amount and business UPI or bank transfer instructions. Edvora verifies receipt, records the payment and confirms your invoice and coverage dates. No automatic debit. This is separate from parent fee payments and Faculty Connect.

SetupTrainingReview

Still comparing options?

Start with School OS, then explore demo data before sharing your own.